In business, reputation is the key to success. Businesses that have a poor reputation can have a very hard time surviving for long. With the following advice, you can learn how to create and maintain a great reputation over the long haul.
Following up with your clients is vital for success. It’s definitely true if your business is large. They really want to feel like something other than a number. You can even use automated systems to follow up. Ask for feedback, as well.
Offense is the way to prevent reputation decay. Ensure you have plenty of positive feedback since this can drown out the negative. Make sure your content is always fresh so that older, negative things fade to the bottom of search pages.
If you are the owner of a business, make sure that you treat your employees with respect. Not taking this seriously can lead to irreparable damage. If others know that you don’t treat employees well, they may not want to do business with you.
Keep sales or secret promotions quiet. Especially if it was to satisfy a disgruntled customer. You don’t want those “freebies” getting around, because other people will want in on the deal, too.
Make yourself present where customers can be found. If your customers frequent a specific restaurant or other location, visit … [Read More]